Privacy policy

• Information districts and users put into iSoar, as described on our Student data privacy page.
• Account information, such as name, email address, role and school, set up by the district.
• Information you send us, such as when you email us to request a demo or ask for help.
• Technical information that our servers record when you use iSoar, such as IP address, browser type, the time of a request and error details. We use it to keep iSoar secure and working.

• To provide iSoar, including signing you in, showing the right information for your role and delivering messages and notifications.
• To keep iSoar secure, prevent misuse and fix problems.
• To respond to your questions and demo requests.
• To improve iSoar, using information about how features are used.
• To meet legal obligations.

We do not sell personal information, and we do not use it for targeted advertising.

This website does not use advertising or third-party analytics trackers. iSoar stores a small amount of information in your browser so it works: your sign-in session, and preferences such as light or dark theme, the selected school or child, and recently visited pages. You can clear it at any time from your browser settings, which will sign you out.

We share personal information only with the district that controls it, with the service providers listed on our Subprocessors page so they can run iSoar for us, when the law requires it, or to protect the safety of students and users. If iSoar Network is ever involved in a merger or acquisition, student information will remain subject to the commitments on our Student data privacy page.

We keep district data as described on our Student data privacy page. We keep emails from people who contact us for as long as needed to respond and follow up, and then delete them.

If you use iSoar through a school or district, contact them to see, correct or delete your information, since they control it. For information you sent us directly, such as a demo request, you can ask us to see, correct or delete it.

We protect personal information with the measures described on our Security page. No system is perfectly secure, and we work to improve these measures over time.

If we change this policy, we will update the date at the top. If a change is material, we will tell districts before it takes effect.

Questions about this policy? Email iSoar Network at theisoarnetwork@gmail.com.