System status
Last updated October 8, 2026
How we keep districts informed about outages and maintenance, and how to report a problem.
This page explains how we keep districts informed about the health of iSoar and how to report a problem.
1. Outages and maintenance
If iSoar is unavailable or not working as expected, we tell each district's iSoar administrators by email and keep them updated until it is resolved. Planned maintenance is scheduled outside school hours where possible, and administrators are told ahead of time.
2. Report a problem
Families and students: please tell your school office first, so they can check whether it affects only your account.
School and district staff: email theisoarnetwork@gmail.com with the subject "Service problem". Include your district, the page you were on, the time it happened and a screenshot if you can.